Payment/Insurance

Payment:

• Cash or Personal Check
• Credit Card - We accept MasterCard, Visa, American Express and Discover.
• Care Credit Medical/Dental Card - This card allows you to take up to 1 year, interest free, to pay the balance. You can apply in our office.

We, the Doctors and Staff, welcome you to our office.  We want you to be comfortable and satisfied with our office and services and if there is anything we need to do to make it so, we will welcome your input.

The following are a few of our office policies that we feel need to be mentioned:

Our office schedule is designed to allow us to operate at maximum efficiency while keeping your wait to a minimum, preferably with no wait at all.  The worst disruption to the schedule comes when a patient fails to show for their appointment.  As we try not to over book our schedule, this “NO SHOW” literally leaves us with nothing to do.  Therefore, there will be a fee of up to $40.00 per hour.

We also request, for the same reasons mentioned above, a 48-hours notice to cancel an appointment.  There will be a charge for appointments cancelled without 48-hours notice only if we feel there are numerous short-notice cancellations.

Please remember the appointment time is reserved for you. We will attempt to remind you of your reservation by calling the phone numbers you provide.  We do this as a courtesy and we will make every effort to confirm the appointment.  However, it is the patients’ responsibility to keep the appointment even if we are unable to contact you.  

Payments are due in full on the day of service.  We offer several payment methods such as cash, local personal checks, most major credit cards and extended payment plans.  Arrangements for extended payment plans must be made before any service will be started.  There is a fee of $25.00 for all returned checks.

It is the patients’ responsibility for any unpaid balances regardless of your insurance coverage.  Insurance companies are numerous with varied benefits and various levels of coverage.  Your policy is  a contract between you and your insurance company.  We will attempt to estimate your portion (co-payment) but please remember that this is only an estimate and the actual amount will vary depending on your deductible being met and whether your insurer accepts our fees as “Usual and Customary (UCR)”.  Remember, it is your insurer who decides what the “Usual and Customary” fee is and it is in their best interest to keep the UCR low.  If you have multiple plans, we will file them all for you as a courtesy, but payment will be expected at the time of service based on your PRIMARY PLAN benefits.  Any credit due you will be issued promptly at your request once secondary claim has cleared. If you have a DISCOUNTED FEE PLAN, payment in full is due the day services are rendered, otherwise you will be charged and responsible for the full fee.      

If after all claims are paid and there is a balance or if there is a balance for any other reason, you will have 45 days to pay the amount due.  If your account is not paid in the allotted time, it will be turned over to our Collection Agency.  Please note that in addition to your balance, any fees associated with collecting your balance will be your responsibility.

A dentist has a tremendous financial investment in his or her profession, practice, and education. Dental school costs more than $100,000. Dental equipment is very costly, and there is a great deal done behind the scenes to make patient appointments run smoothly that cost a great deal of money. In fact, it has been estimated that it costs about $45 just to sit a patient in a chair without providing any treatment. Most practices employ several assistants, an office manager, and at least one hygienist. These people depend on the dentist for their living, and the dentist needs to provide a lifestyle and living for his or her own family. Furthermore, dentists spend several thousands of dollars a year in continuing education to sharpen their skills. Dentists must also hire a dental laboratory to fabricate dentures, crowns, etc., that charge varying fees depending on the quality that the dentist demands. Therefore, dental fees reflect the investment that the dentist has made in the practice, the practice employees, and the patients he or she serves.

Still have questions or concerns?  Email karina@cbddentalcare.com.  Thank you!